Shipping & Returns

& Returns

Shipping

Shipping:

Items ship Monday-Friday excluding official Holidays.

Custom made by Size will be shipped out within 2-3 Weeks.

Custom made by Bespoke will be shipped out within 2-3 Weeks

International orders are shipped by FedEx, UPS which rates are weight-based and calculated at checkout.

We can usually provide an approximate weight based on your order.

Returns:
Items accepted for refund within 15 days from the moment you received the Items(s), with all tags still attached and in unworn and unaltered condition.
Shipping fees are not refunded.

See return policy.

THANKS FOR SHOPPING AT D’LORAN EXCLUSIVE. IF THERE IS ANY ISSUE YOU WISH TO INFORM US ABOUT, FEEL FREE TO CONTACT US AT ANY TIME.

RETURNS: YOU HAVE 15 CALENDAR DAYS TO RETURN AN ITEM FROM THE DATE IT WAS RECEIVED. TO BE ELIGIBLE FOR A RETURN, THE ITEM MUST BE UNUSED AND IN THE SAME CONDITION THAT YOU RECEIVED IT IN. THE ITEM MUST BE IN THE ORIGINAL PACKAGING. THE ITEM NEEDS TO HAVE THE RECEIPT OR PROOF OF PURCHASE. REFUNDS: ONCE WE RECEIVE THE RETURNED ITEM, WE WILL IMMEDIATELY NOTIFY YOU THAT WE HAVE RECEIVED IT AND WE WILL START THE INSPECTION PROCESS. CLIENT WILL RECEIVE NOTIFICATION OF THE INSPECTION OUTCOME WITHIN THREE (3) BUSINESS DAYS AFTER RECEIPT OF PACKAGE. IF YOUR RETURN IS APPROVED, WE WILL INITIATE A REFUND TO YOUR CREDIT CARD. YOU WILL RECEIVE THE CREDIT WITHIN SEVEN (7) BUSINESS DAYS. IT WILL TAKE THE BANK BETWEEN 3 – 7 BUSINESS DAYS TO CREDIT YOU WITH THE FUNDS, DEPENDING ON YOUR CARD ISSUER’S POLICIES.

SHIPPING: CLIENT WILL BE RESPONSIBLE FOR PAYING THE SHIPPING COSTS WHEN RETURNING AN ITEM. SHIPPING COSTS ARE NONREFUNDABLE UNLESS ITEM(S) MUST BE RETURNED DUE TO INCORRECT SIZE AND/COLOR OR ANY OTHER INCORRECT DELIVERY ON OUR PART